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Data Backup Assist ServiceWith Cisco Unified Communications, employees, business partners, and customers can connect in real time and conduct business across multiple work spaces. The Cisco Unified Communications system of voice and IP Communications products and applications helps organizations communicate more effectively by helping them streamline business processes, reach the right resource the first time, and increase profitability. Integrate work-space applications to collaborate more effectively anytime, anywhere, and on any device. Open communications systems have to power to revolutionize and level the playing field, enabling the communication of innovative ideas from any level of the organization. Cisco continues to bridge the communications islands with innovative solutions building on the enterprise Wi-Fi (802.11) networks and the GSM public networks. In conjunction with leading wireless handset suppliers such as Nokia and RIM, Cisco will soon bring to market single and dual mode Smartphone solutions which drive enhanced productivity of mobile enterprise employees both inside and outside the office. These single device products allow users to reduce the communications complexity and help companies manage costs without losing the productivity. Cisco Gold Partners use the latest Cisco voice and conferencing technology that will enable you to (1) Hold meetings from remote locations using audio, video or web technology, (2) Help team members find each other right away--no more telephone tag, (3) Access key technologies through wireless devices, (4) Connect customers with the right person at the right time, (5) Allow employees to work from anywhere, (6) Easily add and integrate new employees saving you time and money, and (7) Safeguard your business from hackers, viruses and other security risks. Cisco award-winning call-processing software, IP phones, and endpoint devices can help your organization efficiently run voice, data, and video communications over a single, converged network. The Cisco TelePresence meeting solution creates a live, face-to-face meeting experience over the network, empowering you to interact and collaborate like never before. Cisco TelePresence combines high-quality audio, high-definition video and interactive elements to deliver an in-person meeting experience over your network. The Cisco Unified Communications Software Subscription enhances communications system and increases business value by offering an economical and timely approach to upgrading to the latest Cisco technology. Through a one-, two-, three-, or five-year subscription, customers have access to the latest major software version upgrades of various Cisco Unified Communications products with Unified Communications Software Subscription. Savings can be optimized by purchasing a multiyear plan. The Cisco integrated unified communications system can be more secure than traditional PBX systems. Cisco security solutions are integrated and optimized to provide an additional layer of defense to supplement the security available in the Cisco Unified Communications endpoints, applications, and call control. Cisco Unified Communications Manager, the software-based media-processing component of the Cisco Unified Communications system, provides a scalable, highly available IP telephony call-processing solution. With its flexible deployment options, Cisco Unified Communications Manager can meet any need—from telecommuters, mobile workers, and distributed offices to the largest enterprise. With the ability to cluster multiple Cisco Unified Communications Manager servers and manage them as a single entity—a capability unique to Cisco—system capacity can scale to 1 million users in a network with 100 sites or more, with built-in redundancy to ensure reliable service. Cisco Unified Communications Manager comes with a host of innovative and robust features, including integration with Microsoft Outlook address books for simplified dialing, analysis, and reporting tools for detailed call records, a receptionist console, and conference calling. Although Cisco standards-based systems work with an array of third-party phones and dual-mode devices, Cisco also offers one of the largest portfolios of IP phones in the industry. The portfolio includes the basic, business, and manager models of Cisco Unified IP phones, including the new 24-button Cisco Unified IP Phone 7931G, the new Cisco Unified Wireless IP Phone 7921G, the Cisco Unified IP Phone 7985G video phone, and numerous Cisco Unified Communications clients Cisco TelePresence is an innovative new technology that combines rich audio, high-definition video, and interactive elements to deliver a unique, “in-person” experience—over the network. It is designed to bring users closer to the important people, places, and events in their personal and professional lives. With automated voice self-service solutions—including Cisco Unified Customer Voice Portal and Cisco Unified IP Interactive Voice Response (IP IVR)—many calls do not require agent assistance. Cisco voice self-service solutions use automated speech recognition and text-to-speech to enable callers to obtain personalized answers to increasingly complex questions and conduct business in new and innovative ways. Customers can, for example, pay bills, order products, and track deliveries—all without the costs of interacting with a live agent. The open architecture of Cisco Unified Customer Voice Portal allows callers to access content also used in Web-based interactions, resulting in a consistent customer experience, regardless of the self-service media channel. Businesses of all sizes are seeing a good-sized return on their investment in Cisco Unified Communications and are now watching their output increase. |
